Reviews

We had a fantastic experience with Floor Crafters. They show up when they say they will. Their invoice are itemized and detailed (no made up round numbers). They clearly communicate what is and is not achievable. The installation team professional (soft and hard skills).The crew was well supervised; the project manager showed up at least 6 or 7 times between the estimate and final quality check. And the end result came out beautifully. With 10 years of property management experience, it is RARE to find an installation contractor that has this level of professionalism. If you are looking for a company to install floor plank, carpet or tile. Do yourself a favor and call Floor Crafters.

We had company coming and needed a rush installation. They were wonderful. It was a small job, but very important to us and they were able to fit us in. That doesn’t mean that they did a rush job. The two person crew did a beautiful installation and it looks great! Thank you so much!

We are extremely happy with the work that Floor Crafters did for us! The floors look brand new! Patrick and his crew were very easy with whom to work - they were pleasant, very accommodating, and meticulous in their clean up!!!!

We had our kitchen replaced last year and we had to work with several contractors (kitchen design, cabinet install, countertop install, appliance install, etc.). It was a trying time. We're still recovering. Floor Crafters refinished our existing hardwood floors. I can't say enough good about them. They showed up (what a concept), quoted and adjusted the quote as requested; all very promptly. They came in, did the work and moved on as you would hope. The installers were friendly, and quite frankly, fun to work with. And the quality of the work was excellent. I could only hope that the other contractors worked out this well. Highly recommended.

I had a truly five star experience with Floor Crafters. I had a kitchen floor that was looking very shabby, but the adjacent timber floor was still in good condition. They were able to match both the color and the sheen so that you can barely notice the difference. Shaun was super responsive, quick to quote and they were able to fit me in on very short notice. The team who did the work were very respectful of our property and protected the area and cabinets from dust very effectively . I cannot recommend Floor Crafters highly enough.

Finished my hickory flooring a week ago and still excited about the new flooring. Cannot say enough thank you to everyone helping me with this project. Graham helped me to select the best materials I desired; Katie, the front office lady arranged the installation phases seamlessly and always ready to answer my questions ; Justin, amazing project manager, although having multiple projects on hand, still managed to visit the site every day to fix unexpected issues, control the process of the project and was very patient to listen to my concerns. Alex and his partner , the installation team, worked from 7:30 till 10:30 , finished the installation with real craftsmanship. Justin and Jeff closed the project with their magic touch. Already referred these guys to my neighbor and colleagues.

Robert and his "sidekick" did a wonderful job on the floors on my entire first floor. These oak floors were stained, scratched, were dark between the boards and very yellowish in color. The area had lots of nooks and crannies that need attention. The refinished floors are simply stunning. The floors look brand new! The cost was reasonable and less than other companies bid. Thanks for a great experience!

Floor crafters refinished our hardwood floors and we couldn’t be happier with the experience. The crew was on time every day, kept the work area clean, and communicated clearly throughout the entire process. They kept us up to date on what to expect and when, and everyone was friendly and professional. The floors look beautiful, and the whole process was smooth from start to finish. Highly recommend.

I have used Floor Crafters several times to replace the carpeting on several floors of my house at different stages and spread over several years. They were able to closely match the original hardwood flooring where there are no observable differences in the wood batches. Also, I love how tardy they are (unusual amongst contractors!), the office staff especially Katie, were awesome. The project manager Justin was also exemplary in his customer support. I love these guys!

Everyone I had contact with at Floor Crafters was awesome. Very professional and did a great job with my floors. Highly recommend!

I just had Floor Crafters install a second floor for me. This time it was the entire house in an older home. We are 100% satisfied with the quality of the work it did. The entire staff is excellent, and I would not hesitate to recommend it to anyone looking to redo their floors.

Alex did a wonderful job :-)

I hired Floor Crafters to replace the tile in my kitchen and refinish my wood floors, including some patch work. The finished result looks fantastic and I truly love how everything came together. The tile installation was excellent. The installer communicated clearly, explained the plan for cuts and grout lines, and delivered a clean, level result that blended in well with the existing tile. The wood refinishing had some issues at first. The subcontractor who initially handled it, Victor, left the transition between the tile and wood uneven and unfinished. He also dropped my table and spilled stain onto my grass. I would not recommend hiring Victor for any flooring work. Thankfully, the company corrected the issues. Justin came out, communicated professionally, and fixed the problem the right way. He replaced the wood piece next to the tile, painted and polished it to match, and left me with extra materials for future use. The final product is exactly what I hoped for, and I appreciate the effort it took to make it right. While I would encourage others to ask specifically who will be doing the work, I am very happy with the outcome and glad I stayed patient through the process.