Question 1

How do I choose the right carpet for my home?

Accepted Answer

Start with how the room is used. A basement family room that sees movie nights and muddy paws needs something different from a quiet upstairs bedroom. During your free in-home visit, Floor Crafters lays samples on your actual floor so you can compare pile style, color, and softness in your own light and next to your furniture.

Question 2

Does a carpet consultation cost anything?

Accepted Answer

No. Our in-home design consultation and quote are free, and there is no obligation. You are welcome to take your time, compare, and decide later.

Question 3

Which carpet fiber do you recommend?

Accepted Answer

It depends on the room and the household. Polyester is soft and naturally stain resistant, nylon is known for bounce-back in busy hallways and stairs, and wool is a natural option with a higher price. We will explain the tradeoffs and show you real samples so you can match the fiber to how you live.

Question 4

How is carpet replacement priced?

Accepted Answer

A carpet quote has more parts than most people expect: the carpet itself, the pad, removal of the old carpet, prep, and installation. We measure your rooms and put it all together into one project price, so you are comparing complete numbers instead of a per-square-foot teaser.

Question 5

Can you give me a cost estimate for the whole project?

Accepted Answer

Yes. We bring samples to your home, measure every room, and talk through the details so the quote covers the full job. Prices vary with the product and the condition of the existing floor, and the final number always comes from your free measure.

Question 6

How long does a carpet installation take?

Accepted Answer

A few bedrooms or a single living area is often finished in a day. Whole-house projects, stairs, or jobs that need subfloor repairs take longer, and we will give you a realistic schedule when we quote.

Question 7

How do I take care of new carpet?

Accepted Answer

Vacuum regularly, treat spills quickly, and use walk-off mats at the door to catch the grit and snowmelt that come with Colorado winters. Many manufacturers ask for periodic professional cleaning to keep their warranty in effect, so check the paperwork that comes with your carpet. We will go over care when we visit.

Question 8

Is there a warranty on carpet installation?

Accepted Answer

Your installation is backed by the Floor Crafters guarantee™, and the carpet itself carries its manufacturer's warranty. Your design consultant will explain how both work during your estimate.

Question 9

Will you remove and dispose of my old carpet?

Accepted Answer

Yes. Removing and hauling away your old carpet and pad is part of our full-service job, and we will point out anything we find underneath before we start.

Question 10

Do I need to move my furniture?

Accepted Answer

No, our crew moves furniture as part of the job. We do ask that you take down wall hangings, put away fragile items and valuables, and unplug electronics, so everything is safe while we work.

Question 11

How should I prepare my home before installation?

Accepted Answer

Clear off nightstands and shelves, put away breakables, and let us know about pets so we can plan around them. Our crew handles the rest, including prep of the surface and cleanup when we finish.

Question 12

How do you measure my space?

Accepted Answer

We measure each room by hand during your in-home visit, noting the layout, doorways, closets, stairs, and where the carpet will meet other flooring. Careful measuring keeps waste down and keeps your quote accurate.

Question 13

Are there extra fees I should know about?

Accepted Answer

We aim for no surprises. Your quote spells out what is included, and if we uncover something unexpected, such as a damaged subfloor, we talk it through with you before moving forward.

Question 14

Do you have eco-friendly carpet options?

Accepted Answer

Yes. Some carpets are made with recycled content, and some manufacturers publish low-emission certifications. We can show you what is available, though a well-made carpet that lasts is often the most sustainable choice of all.

Question 15

Can I see and touch samples before I decide?

Accepted Answer

Absolutely, that is the whole idea of our mobile design showroom. We bring large samples to your home so you can feel them, set them on your floor, and see them morning and evening.

Question 16

What if something unexpected comes up during installation?

Accepted Answer

Older Boulder County homes in particular can hide surprises under the carpet, like uneven plywood or old adhesive. We explain what we find, show you the options, and fix it properly rather than covering it up.

Question 17

Do you offer promotions on carpet?

Accepted Answer

Offers change from time to time, so ask your design consultant about anything current when you book. We would rather give you a fair, clear price up front than lean on gimmicks.

Question 18

How do I schedule my installation?

Accepted Answer

Call us or fill out the form on our free estimate page, and we will set up a time that works for you. Once you have chosen your carpet, we schedule the installation date together.

Question 19

What kinds of hardwood flooring do you install?

Accepted Answer

We install solid and engineered hardwood in a range of species, widths, and finishes, from classic oak to richer walnut and hickory. Your design consultant will help you match a look to your home during your free in-home visit.

Question 20

Which wood species are available?

Accepted Answer

Oak, maple, hickory, and walnut are among the most popular, and each has its own grain, hardness, and color character. We bring samples so you can see how each reads in your own light.

Question 21

Can I see hardwood samples at my house?

Accepted Answer

Yes. Our mobile design showroom brings sample boards to your home, where you can hold them against your cabinets, trim, and furniture and watch how the color changes across the day.

Question 22

Do you offer both solid and engineered hardwood?

Accepted Answer

We do. Solid hardwood can be sanded and refinished several times over its life. Engineered hardwood has a real wood surface over a stable core, which is why it is a common choice for basements and over radiant heat.

Question 23

How do I know which hardwood is best for my home?

Accepted Answer

We look at the room, the subfloor, how much sun and foot traffic it gets, and whether you have radiant heat or a concrete slab. Then we talk through your options and what each would mean for cost and upkeep.

Question 24

What is the difference between solid and engineered hardwood?

Accepted Answer

Solid hardwood is a single piece of wood, best on or above grade over a wood subfloor. Engineered hardwood is built in layers, so it handles changes in humidity better and can go over more kinds of subfloors, including concrete. With Colorado's dry winters, that stability matters.

Question 25

What does the subfloor need before installation?

Accepted Answer

It should be clean, flat, and dry. Our crew checks the subfloor, and on concrete we test for moisture before we recommend a product. If repairs or leveling are needed, we explain them in your quote.

Question 26

Are hardwood floors covered by a warranty?

Accepted Answer

The wood itself carries the manufacturer's warranty, and our installation is backed by the Floor Crafters guarantee™. Your design consultant will walk you through how each applies to the product you choose.

Question 27

How long will a hardwood floor last?

Accepted Answer

With good care a hardwood floor can last for decades, and solid hardwood can be refinished more than once. Engineered floors vary by the thickness of the wood surface. We will tell you what to expect for the product you are considering.

Question 28

How do I maintain a hardwood floor in a dry climate?

Accepted Answer

Sweep or dry-mop often, clean with products recommended by the manufacturer, and avoid standing water. Winter air along the Front Range is very dry, so you may see small seasonal gaps between boards. A humidifier and steady indoor temperature help keep movement modest.

Question 29

Do you offer eco-conscious hardwood?

Accepted Answer

Some manufacturers offer responsibly sourced wood and low-emission finishes. Ask your design consultant about the options available for the species and style you like.

Question 30

How soon can my hardwood be installed?

Accepted Answer

Timing depends on the product, availability, and whether the wood needs to acclimate to your home before it goes down. We will give you a realistic schedule when you choose your floor.

Question 31

What problems can come up during hardwood installation?

Accepted Answer

Uneven subfloors, moisture in a slab, and squeaks in older framing are the most common. We check for these during your estimate and again before installation, and we talk with you about how to handle them.

Question 32

Can I use different hardwood in different rooms?

Accepted Answer

Yes. Many homeowners keep one species throughout the main level and use something different, or a different finish, in a den or bedroom. We can help you plan transitions so the whole house still feels cohesive.

Question 33

Why choose luxury vinyl over other flooring?

Accepted Answer

Luxury vinyl plank (LVP) is durable, water resistant, and comfortable underfoot, with convincing wood and stone looks. It handles muddy boots, pets, and kids well, which is why it is popular in finished basements and busy kitchens.

Question 34

What types of vinyl do you offer?

Accepted Answer

We offer luxury vinyl plank, luxury vinyl tile, and sheet vinyl. Your design consultant will show you samples at your home so you can pick the look and thickness that suit each room.

Question 35

Is the consultation for vinyl flooring free?

Accepted Answer

Yes. Your in-home visit, measuring, and quote are free with no obligation, and we bring vinyl samples so you can see them in your own rooms.

Question 36

How long does vinyl flooring last?

Accepted Answer

It depends on the product, the thickness of the wear layer, and how the floor is used. A thicker wear layer is a good idea for entryways and busy kitchens. We will help you match the product to your household.

Question 37

Is there a warranty on vinyl installation?

Accepted Answer

Our installation is backed by the Floor Crafters guarantee™, and the vinyl itself carries the manufacturer's warranty. We will review both during your estimate.

Question 38

How does vinyl compare in price?

Accepted Answer

Vinyl is often more affordable than hardwood and in the same general range as mid-grade carpet or tile, though prices vary widely by product. Your quote includes the whole project, so you can compare apples to apples.

Question 39

Is vinyl flooring waterproof?

Accepted Answer

Most luxury vinyl is designed to resist water on the surface, which makes it a good fit for bathrooms, laundry rooms, and basements. Water that gets underneath or into seams can still cause problems, so proper installation matters.

Question 40

How is vinyl installed, and how long does it take?

Accepted Answer

Many rooms are done in a day. We prepare the subfloor, install the planks or tiles by the method the manufacturer calls for, trim out the edges, and clean up so the room is ready to use.

Question 41

Who installs the vinyl?

Accepted Answer

Our own installation crew, which handles the full job from furniture to cleanup. You will know who is coming to your home and when.

Question 42

What subfloor prep does vinyl need?

Accepted Answer

A clean, dry, flat surface. Vinyl shows imperfections underneath, so on older concrete slabs and uneven plywood we may need to patch or level first. We point this out at your estimate.

Question 43

Do I need underlayment for vinyl?

Accepted Answer

Some vinyl planks have padding attached and some do not. We follow the manufacturer's instructions and will tell you what your product needs.

Question 44

Can vinyl go over my existing floor?

Accepted Answer

Sometimes. A smooth, flat, well-bonded existing floor can occasionally be covered, but old carpet never can, and uneven floors need fixing first. We check during your visit.

Question 45

How do I clean vinyl floors?

Accepted Answer

A soft broom or dry microfiber mop, plus a cleaner made for hard surfaces, is usually all it takes. Skip harsh abrasives and steam cleaners unless the manufacturer says they are fine.

Question 46

Is vinyl good for dogs and active families?

Accepted Answer

Yes, it is one of the more forgiving options for pets and kids. Keep nails trimmed and use mats at the door to cut down on grit, which is the real cause of scratches.

Question 47

Is there anything I should know on installation day?

Accepted Answer

Open a window or run a fan if the installer is using adhesive, keep pets and little ones out of the work area, and give the floor a day or so before moving heavy furniture back.

Question 48

Can I finance vinyl flooring?

Accepted Answer

Financing is available subject to credit approval. Ask your design consultant about the options during your estimate.

Question 49

What if I have a problem with my vinyl floor?

Accepted Answer

Contact us right away. We will come take a look, and depending on the cause we will explain what the Floor Crafters guarantee™ and the manufacturer's warranty cover.

Question 50

Why choose laminate over other floors?

Accepted Answer

Laminate gives you a wood or stone look at a friendly price and holds up well to scratches and everyday wear. It is a practical choice for bedrooms, living rooms, and hallways.

Question 51

What laminate styles can I choose from?

Accepted Answer

Laminate comes in light oaks, warm browns, and cooler grays, with smooth or textured surfaces. We bring samples to your home so you can see how each looks beside your trim and furniture.

Question 52

Can I see laminate samples at home?

Accepted Answer

Yes, that is how our mobile design showroom works. We bring samples to you during your free in-home visit so you can choose in your own light.

Question 53

How much does laminate cost per square foot?

Accepted Answer

It varies a lot between products, so a single number would not be useful. We measure your rooms and quote the whole project, including removal, underlayment, installation, and trim, and the final number comes from your free measure.

Question 54

Do you run promotions on laminate?

Accepted Answer

Offers come and go, so ask your design consultant when you book. We keep our quotes simple and clear either way.

Question 55

Do you offer free in-home estimates for laminate?

Accepted Answer

Yes. We come to you, measure, show you samples, and give a no-obligation quote on the spot, so there is no need to make a trip to a showroom.

Question 56

How is laminate installed, and how long does it take?

Accepted Answer

Most laminate is a click-together floating floor, so a careful, flat prep matters more than anything. Many rooms take about a day, and larger spaces take longer.

Question 57

How do I maintain laminate?

Accepted Answer

Sweep or dry-mop regularly and wipe up spills quickly. Follow the manufacturer's guidance on cleaners, and avoid soaking the floor with water.

Question 58

How long does laminate last?

Accepted Answer

It depends on the product, foot traffic, and care. We will help you choose the right grade for each room and explain how to get the most out of it.

Question 59

Do you remove my old flooring?

Accepted Answer

Yes. Our crew removes and hauls away the old floor and cleans up before leaving, so you are not left with a pile of debris.

Question 60

What does the subfloor need before laminate?

Accepted Answer

A flat, clean, and dry surface. Laminate floats over the subfloor, so dips and humps telegraph through. We check and correct what we can as part of the job.

Question 61

Can laminate go in a bathroom or kitchen?

Accepted Answer

Standard laminate prefers dry areas like bedrooms and living rooms. Some products are made to resist moisture better, and for wet rooms we may suggest vinyl or tile instead. We will give you an honest recommendation.

Question 62

What underlayment does laminate need?

Accepted Answer

Each product has its own requirements, such as a moisture barrier over concrete. We follow the manufacturer's instructions so the floor performs and the warranty stays valid.

Question 63

Can you install laminate on stairs?

Accepted Answer

Yes. We install laminate on stairs and can match the treads and risers to your floors.

Question 64

What types of tile do you install?

Accepted Answer

We install ceramic, porcelain, natural stone, and mosaic tile for floors, showers, and walls. Porcelain is especially popular because it is dense, durable, and comes in convincing wood and stone looks.

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